Text message terms
Program: Swoosh Care, operated by NV Care Solutions Inc. Last updated September 18, 2026.
What we send
When you give us your mobile number and agree to receive texts, we may send you: appointment confirmations and reminders for your care assessment, a link to finish your application or download the Swoosh Care app, replies to a callback request you made by phone, and account or visit notices if you use Swoosh EVV as a caregiver or provider.
How you opt in
You opt in by telling us on a phone call to 866-680-0247 that we may text you, by entering your number on swooshcare.com and checking the consent box, or by texting us first. We do not send marketing texts.
How often
Message frequency varies. Most people receive up to 4 messages a month around an appointment or application. Caregivers using the app may receive more, tied to their visits.
Cost
Message and data rates may apply. Check with your carrier.
How to stop
Reply STOP to any message to cancel. You will get one final text confirming you are unsubscribed. You can also call 866-680-0247 and ask us to stop.
How to get help
Reply HELP to any message, call 866-680-0247, or email support@swoosh.care.
Your information
Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We share it only with the carriers and the messaging platform needed to deliver the texts. See our privacy policy and terms.
Carriers
Carriers are not liable for delayed or undelivered messages.